Shipping Policy

At Chhavi’s Jewel, we are committed to delivering your orders in a timely and secure manner. Please review our shipping details below to understand our policies and procedures.

Domestic Shipping (India)

  • If the product is ready in stock, we deliver within 7-10 days.
  • If the product is made to order, delivery takes 15-21 days, depending on the complexity of the design and craftsmanship.
  • Orders are shipped via trusted courier partners to ensure safe and timely delivery.

International Shipping

  • If the product is ready in stock, we deliver within 2 weeks.
  • If the product is made to order, delivery takes 4 weeks.
  • International shipments may be subject to customs duties, taxes, or other fees, which must be paid by the recipient. These charges are determined by your country’s customs authorities.
  • We are not responsible for any customs delays or fees incurred during the shipping process.

Order Processing & Tracking

  • Orders are processed within 1-3 business days after confirmation.
  • Once shipped, you will receive a tracking number via email or SMS.
  • You can track your order using the provided tracking number on our website or through the carrier’s website.

Shipping Delays

While we strive to meet the estimated delivery times, unforeseen circumstances such as:

  • Weather conditions
  • Customs delays
  • Carrier issues

may cause delays beyond our control. If your order is significantly delayed, please contact us, and we will work with the carrier to resolve the issue promptly.

Shipping Restrictions

  • Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
  • Please review the product description carefully for any shipping restrictions before placing your order.

Lost or Damaged Shipments

  • In the rare event that your shipment is lost or damaged in transit, please contact us immediately.
  • We will coordinate with the carrier to investigate the issue and will either provide a replacement or issue a refund for the affected items.

Contact Information

For any questions or concerns regarding our shipping policy, feel free to contact us:
📞 +91-85880 18100
📧 order.chhavisjewel@gmail.com

Policy Changes

We reserve the right to update or modify our shipping policy at any time without prior notice. Please review this policy periodically for any changes or updates.

By placing an order with chhavisjewel.com, you agree to the terms and conditions outlined in our shipping policy.